At Surfaces, the health and safety of our employees, customers, and our collective communities is our absolute priority.
We are taking all necessary precautions and are closely observing all protocol advised by government agencies and public health officials regarding COVID-19.
Below is an update:
Surfaces Office, Slab and Remnant Warehouse and Countertop Fabrication Facility
- Our fabrication facility will resume production tomorrow March 24 and we are taking restrictive actions to ensure our facility and office continue to operate safely. The templating and installation of occupied homes or other dwellings will be evaluated on an individual basis while all new construction both commercial and residential will continue as close to schedule as possible but may be subject to slight delays.
- Only essential business personnel will be allowed in our production facility and office. The slab warehouse and remnant yard will be closed to the public until further notice. Our sales people will be primarily working from their homes and will try to use virtual tools including tools such as Zoom and Facetime when appropriate. Other members of our admin staff will be working from home when possible with a small staff working from the office.
- Currently, all of our suppliers are open but have all indicated that lead times may extend. We will keep you apprised of any updates or changes in the supply chain.
It is vitally important that we all continue to communicate with each other during these uncertain times. As we move forward, I would ask if there is anything we can do to support or assist you, that you not hesitate to contact us.
I will continue to provide updates should circumstances change.
As always, thank you for being a customer and for your continued trust as we manage through this time together.
GM Jim Wiltshire